Email is the only support channel. And the dev reads every one.

Whether something broke, a question reads wrong, you want a feature, or you just want to tell me how your exam went. Email is the right place. There is no chat widget, no support ticket system, no AI helpdesk routing you in circles. Just one address that goes to the person who built this.

What to include

• Bug report: what you were doing, what you expected, what happened, browser if relevant.
• Wrong question or rationale: screenshot or the question ID from the URL. Tell me what you think the right answer is and why.
• Feature request:what you're trying to accomplish. Even if I don't build it, knowing what students need shapes the roadmap.
• Refund or billing: account email, when you subscribed. Refunds inside the first 7 days are no questions asked.

Outside of email, the best way to support the tool is to flag broken questions with the in-app Report button. Those reports feed directly into prompt tuning and make the next batch better for everyone.